Security Guard- Healthcare

Healthcare security guards play a vital role in supporting clinical teams and maintaining a safe, calm environment for patients, staff, and visitors. In this position, your primary responsibility will be conducting Patient Watches—monitoring individuals who may present a danger to themselves or others, while maintaining strict confidentiality and safety standards.

This role offers a meaningful way to serve your community. It is ideal for individuals who bring strong interpersonal skills, a professional customer-service mindset, and the ability to remain calm in high-pressure healthcare settings. Full paid training, including Healthcare Security Training and First Aid certification, is provided.

• Pay Rate: $23.00 per hour
• Travel Reimbursement: Mileage reimbursed at company rates for travel using your personal vehicle.
• Schedule: On-demand, full-time hours with open availability required. Shifts include days, overnights, weekends, and short-notice call-ins.
• Travel Requirement: Willingness to travel to healthcare facilities within the surrounding rural area (up to a 500 km radius) as needed.

In this role, success means providing a calm, steady presence while ensuring facility safety and compliance with healthcare security protocols.

• Conduct dedicated Patient Watches, closely observing patient behavior while prioritizing safety and privacy.
• Use non-defensive communication and de-escalation techniques to handle tense or difficult situations safely.
• Maintain continuous awareness and immediately communicate safety concerns or behavioral changes to clinical and security staff.
• Screen visitors, assist guests, and complete regular facility foot patrols.
• Keep clear, accurate daily logs and incident reports using two-way radios and computer software.
• Comfortably adapt to physical requirements, which include extended periods of sitting during patient watches as well as active walking patrols.
• Build trusted, professional working relationships with facility medical teams, site management, and security peers.
• Maintain a thorough understanding of site-specific emergency response protocols, safety codes, and security operations.

• Valid Class 5 driver's license and access to a reliable personal vehicle for regional travel.
• Willingness to travel up to 500 km within the region to support surrounding healthcare facilities.
• Open shift availability, including days, overnights, weekends, and on-call requests.
• Legal authorization to work in Canada.
• Ability to pass a standard criminal record check and meet provincial security licensing requirements.
• Strong verbal and written communication skills in English, with a professional and compassionate approach to customer service.

• Valid provincial Security License or completion of Basic Security Training (BST).
• Current First Aid / CPR certification (training will be provided if needed).
• Prior experience in Healthcare Security, Customer Service, or Crisis De-escalation (such as CPI/NVCI training).

We set our team members up for long-term success. Successful candidates will receive complete Healthcare Security Training and First Aid certification directly through Paladin Security prior to deployment.

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