QA Automation Engineer

Position: QA Automation Engineer - 1 Year Contract )
About Us  Teladoc Health Canada is a virtual care provider that proudly serves over 9 million Canadians from coast to coast to coast. We use proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. Teladoc Health leverages more than two decades of expertise and data‑driven insights to meet Canada’s growing needs.
Summary of Position  The QA Automation Engineer helps elevate the quality, reliability, and scalability of the organization’s software platforms. In this role, the QA Automation Engineer plays a key part in shaping modern QA practices, building robust automation frameworks, and embedding quality throughout the software development lifecycle. The QA Automation Engineer works closely with backend, frontend, platform, and product teams to ensure systems meet high standards for correctness, performance, and safety within a regulated healthcare environment.

This is a hands‑on role positioned at the intersection of testing, automation, process improvement, and engineering collaboration.

Essential Duties and Responsibilities   Define, implement, and continuously improve QA processes across the software development lifecycle
Develop and execute comprehensive test strategies covering APIs, integrations, regression, performance, and end‑to‑end workflows
Design, develop, and maintain automated tests for Salesforce‑based workflows, Apex‑driven logic, and integration layers connecting internal and external systems
Validate data flows across Salesforce, middleware, and downstream platforms, ensuring integrity, consistency, and correctness
Champion a shift‑left testing approach by embedding QA early in the development lifecycle, enabling faster feedback and stronger collaboration across teams
Integrate QA workflows into CI/CD pipelines to enable continuous testing and support fast, reliable delivery
Lead QA efforts for complex data migrations, ensuring data integrity, consistency, and accuracy across systems
Leverage AI‑assisted tools and techniques to expand test coverage, accelerate execution, and improve defect detection and root‑cause analysis
Drive defect triage and resolution processes, ensuring timely identification, prioritization, and closure of issues
Establish, track, and report on key quality metrics to monitor application health and testing effectiveness
Mentor team members and promote best practices in test automation, test design, and quality engineering
Evaluate and introduce QA tools, frameworks, and methodologies that improve efficiency, scalability, and maintainability
Supervisory Responsibilities  No

Required Qualifications   5+ years of experience in software quality assurance with a strong focus on automation, API, and integration testing
A bachelor’s degree in computer science, software engineering, or a related technical field — or equivalent experience that demonstrates the same depth
Hands‑on experience testing Salesforce based systems, including custom workflows, integrations, and data driven logic
Strong experience designing automated tests for APIs, services, and integration layers
Experience validating complex data flows and transformations across interconnected systems
Proven experience integrating automated testing into CI/CD pipelines
Strong analytical skills for defect investigation, data validation, and root cause analysis
Excellent collaboration and communication skills across engineering and product teams
Strongly

Preferred Qualifications   Experience validating large scale data migration and data reconciliation initiatives
Familiarity with cloud native architecture, distributed systems, and microservice‑based environments
Comfort using AI assisted tools to support test design, test data generation, and failure analysis
Nice to Have   Experience working in regulated, compliance‑driven, or healthcare environments
Exposure to performance, reliability, or security testing in Salesforce‑centric systems
Familiarity with modern test automation frameworks and tools
Hourly Rate Range  $62.50 to $76.92 per hour
Position Type  Net New
Work Environment  Hybrid (Office & Remote)
Equal Employment Opportunity  Teladoc Health Canada thrives on difference and individuality. We are a proud equal opportunity workplace and an affirmative action employer. We are committed to equal employment prospects regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are dedicated to building a workforce that reflects the diversity of our customers and communities.

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