Customer Service Assistant - Finance

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We work to accurately and efficiently collect state and local revenues, as well as effectively administer motor vehicle and driver licensing necessities. If you like a fast‑paced environment and providing excellent customer service with the possibility of advancement, apply today. The work is performed under the supervision of the License Office Supervisor.

Schedule varies week to week; schedule is created a week in advance; could be a mix of shifts and need to be open to all possibilities.

The License Office is open M/T/Th/F 8am-5pm, W 8am-7pm, and Saturdays 8am-12pm.

Looking for friendly people who are able to work 20-25 hours (part time), including Wednesday evenings and Saturday mornings.

• Must be able to pass a criminal background check (including fingerprints)
• Must be current on all Personal Property and Income Taxes
• Must be able to prove legal registration for all owned vehicles (yourself and spouse if applicable)
• Must have a valid Missouri Driver’s License or I.D. and be a Missouri resident

• Receives license applications, verifies information and issues license plates, driver license and stickers. Collects expired plates, licenses and stickers.
• Receives and records license fees, makes change, completes and files cash report.
• Assists customers in completing applications, informs customers regarding needed documentation and signatures.
• Takes pictures of applicants and laminates licenses.
• Runs daily activity report from computer records.
• Sorts application paperwork and files papers.
• Answers telephone, routes calls and takes and relays messages.
• All other duties as assigned

• High school diploma or equivalent with six months to one year of customer service experience or any combination of education and experience that provides equivalent knowledge, skills and abilities.
• Requires the ability to process, calculate, compute, summate, and/or tabulate data and/or information. Includes the ability to perform subsequent action in relation to these computational operations.
• Requires the ability to utilize a variety of advisory data and information such as application forms, ownership titles, proof of insurance, personal identification documents, cash register tapes, statutes, procedures, guidelines and correspondence.
• Requires the ability to communicate effectively with customers and department personnel.

$17.50 per hour with Paid Holidays and PTO accrual

Send cover letter and resume to one of the following (please note position title applying for):

• Mail to Grandview City Hall, 1200 Main Street, Grandview, MO 64030