Customer Service Representative; Part-Time

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Overview

Customer Service Representatives are responsible for assisting Dayton Freight customers with inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing, and appointments or special requests.

Responsibilities

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain communication with external and internal customers as well as interline companies

May Be Asked To Assist With

• Payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filing

Qualifications

• Skillful in Microsoft Office Programs
• Excellent keyboarding skills
• Experience working in a fast-paced environment with attention to detail
• Handling a high volume of phone calls
• Exceptional communication and customer service skills

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement opportunities
• Customized training program
• Professional, positive, and people-centered work environment
• Modern facilities

• Entry level

• Part-time

• Other

• Truck Transportation

This job posting is active and not expired.