Fire Alarm Technician

Overview

Join Marmic Fire & Safety Co. as a Fire Alarm Technician in Grandview, MO. Our team protects clients, customers, and teammates by installing, maintaining, and inspecting fire suppression and alarm systems.

Marmic Fire & Safety seeks a skilled, detail‑oriented Alarm Technician to install, maintain, repair, and support fire, intrusion, and monitoring alarm systems. Responsibilities span installation, routine maintenance, technical troubleshooting, customer service, documentation, and compliance.

• Install, configure, and test alarm systems per company standards and client specifications.
• Perform routine maintenance and inspections to ensure optimal performance and regulatory compliance.
• Troubleshoot and repair technical issues, including diagnostics, repairs, and component replacements.
• Provide on‑site technical support, advising clients on upgrades, maintenance, and best practices.
• Maintain accurate service records, complete reports, and log client interactions for billing and follow‑up.
• Deliver exceptional customer service, educating clients on system operation and maintaining professional relationships.
• Adhere to safety protocols, industry regulations, and company policies, staying updated on industry trends and emerging technologies.

• High school diploma or equivalent.
• 3+ years of experience as an alarm technician or in a similar technical role.
• Hands‑on experience installing and servicing alarm systems.
• Knowledge of alarm system components, wiring, and troubleshooting techniques.
• Strong problem‑solving skills and ability to resolve technical issues efficiently.
• Excellent customer service skills with clear, professional communication.
• Valid driver’s license with a clean driving record.
• Ability to work independently and manage multiple tasks in a fast‑paced environment.

• Technical certification or training in alarm systems, electronics, or a related field.
• NICET certification or training in alarm systems.
• Knowledge of AC/DC circuitry and low‑voltage systems.
• Experience with Gamewell‑FCI systems.

• Competitive hourly pay ($25–$32/hr) and sign‑on bonus potential.
• Regular paychecks and 401(k) plan with up to 4% company match.
• Employee Ownership Program and pay progression tied to performance and NICET certification.
• Comprehensive medical, dental, and vision insurance, effective the first of the month following your start date.
• Tele‑health services (if elected), PTO (up to 13 days in the first year), and 7 paid holidays annually.
• Company vehicle (maintenance and fuel card), company cell phone, and IT tools.
• Uniform and boot allowance, plus all necessary tools and equipment.

Marmic Fire & Safety Co. (MFS) is the successor to Joplin Fire Protection, with a legacy dating back to 1951. We specialize in fire extinguishers, sprinklers, and alarm systems across the Midwest, offering a one‑stop shop for life and property protection.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

USD $25.00 – $32.00 per hour.