Pensions & Insurance Administrator

Pensions & Insurance Administrator

Job Title: Pensions & Insurance Administrator

Location: Port of Grangemouth

Hours: 22.5hrs per week, worked across five days. The final working pattern will be agreed with the successful candidate to meet business and operational requirements.

Compensation: £17,357 (£27,000 FTE)

At Forth Ports, we keep trade, logistics, and infrastructure moving. Every day, our teams support the flow of goods, materials, and services that businesses and communities rely on, helping to power economic growth across the UK and beyond. Our people are at the core of everything we do, and their expertise, commitment, and innovation drive our success.

With our commitment to reach carbon neutrality by 2032 and Net Zero by 2042, we're investing heavily in sustainable and digital technologies, including major growth in offshore wind and greener port operations. For you, this means joining a business that's evolving, ambitious, and making a real difference.

Reporting to the Head of Risk & Pensions, the Pensions & Insurance Administrator plays an important role in supporting the effective administration of the Group's pension schemes and insurance arrangements. The role is responsible for delivering a professional, accurate and confidential service to employees, pension scheme members and external stakeholders, ensuring that day to day activities are completed efficiently and in line with regulatory requirements.

Working closely with internal departments and external providers, the successful candidate will support member communications, maintain accurate records, coordinate insurance administration activities and contribute to ongoing process improvements and departmental projects.

Key responsibilities:

• Provide ongoing and effective administration of the Forth Ports DC Plan, ensuring all processes are completed accurately and within required time frames

• Respond to pension scheme member queries in a professional and confidential manner, providing clear information and signposting to the appropriate provider or adviser where required

• Act as the primary point of contact with third-party DB administrators, to ensure accurate and timely information flow for members of the Forth Ports Group Pension Scheme

• Maintain accurate pensions and insurance records, ensuring data is kept up to date, securely stored and handled in line with data protection requirements

• Handle day-to-day insurance matters, including regular vehicle updates, audits and Employer’s Liability claims as they arise

• Support ad hoc projects, such as Group Life renewals and annual data uploads as well as contributing to process improvements within the department

• Maintain and update procedure notes, process documents and standard communications to support consistent pensions and insurance administration

What we're looking for:

We're looking for an organised and detail-oriented administrator with experience in pensions, insurance or a similar regulated environment. You'll be comfortable managing a varied workload, handling confidential information with discretion and building positive relationships with colleagues, scheme members and external providers.

This is a part-time opportunity and would suit someone looking for flexibility while remaining actively involved in a professional and rewarding role. We're looking for someone who can work their hours across the week to provide consistent support to the department and its stakeholders.

Skills &

Qualifications:

• Demonstrated pensions and insurance administration experience, ideally with a relevant recognised professional qualification

• Excellent numeracy and IT skills, including proficient Excel skills and a good working knowledge of Microsoft Office

• Ability to manage multiple…