Logistics Process Administrator

Title: Logistics Process Administrator

Hours: 37.5 per week

Location: Grangemouth O&P UK

Salary: Dependent on skills, qualifications and experience

Contract type: Fixed Term for up to 18 months

The successful applicant will support the business by owning and co‑ordinating our customs clearance processes, ensuring that customs paperwork is prepared, handled and actioned by our designated agents to support customer deliveries from INEOS European distribution sites. They will administrate supporting transactions in SAP to ensure these logistics movements are completed accurately and on a timely basis and maintain precise stock accounting records.

This role also supports generation of new business by obtaining rates and guaranteed transit times from our logistics service providers.

• Generate, collate and send customs clearance requests to UK and European based customs agents.
• Complete supplementary declarations on the TSS portal to strict deadlines imposed by HMRC.
• Maintain accurate records of customs controlled and customs cleared stock within the SAP ERP system.
• Communicate daily with INEOS Distribution Colleagues and, if necessary, INEOS Customer Service Centre regarding the status of material.
• Obtain haulage rates and route transit times from hauliers for spot sales to non‑contracted customers.
• Administrate environmental reports from hauliers concerning their emissions and self‑generated compliance checks.
• Support the administration of logistics service provider performance reviews and management reports by preparing agendas and collating KPI and SHE data.
• Offer additional operational support to the team as holiday and sickness cover within the Logistics Distribution team as required.
• Continuously develop good working relationships with third‑party carriers and customs agents to ensure Ineos is held as a priority service, while protecting the commercial interests of Ineos within agreed activities.
• Build and maintain good working relationships with Customer Service Centre and Account Managers throughout Europe, while protecting the cost impact on Grangemouth within the customer offer.
• Daily communication with bulk and packed multi‑national haulier representatives.
• Have a positive impact on ways to become more efficient, improve performance and reduce costs.

Required:

• A good understanding of the basic principles of supply chain management and the role of distribution activities in the successful delivery of good customer service.
• Proficient IT literacy, ideally experienced in SAP and MS Office applications.
• Methodical approach to problem solving and decision‑making.
• Good teamwork, interpersonal, networking and influencing skills.
• Ability to work productively under pressure and under tight time restraints.
• Excellent communication skills, both verbal and written.

Desired:

• Possessing relevant logistics experience including operational and commercial awareness and understanding.

• 34 days holiday (optional salary sacrifice to purchase up to 5 extra days)
• Benefits Platform – access to discounts on high street stores, discounted private medical insurance, travel insurance etc.
• Employee Referral Bonus Opportunity
• Scottish Widows Contributory Pension, including employer contributions
• Free on‑site gym
• Employee Assistance Programme
• Enhanced maternity leave
• Ongoing career development

As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during application, assessment and on‑boarding stages.