Benefits Assistant, HR​/Recruitment

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Benefits Assistant – a key role that supports the Total Reward functions, manages benefits programs, processes deductions and provides employee counseling. Reports to the Director, Benefits & Compensation.

• MISSION:
  We deliver outstanding care, inspire health, and connect with heart.
• VALUES:
  Trust. Respect. Integrity. Compassion.
• SERVICE GOALS:
  Personally connect. Keep everyone informed. Be on their team.

• Organizing and distributing retirement gifts; assists with various Total Reward events such as annual open enrollment fair, retirement fair, wellness fair, etc.
• Runs reports to conduct various audits in the benefits area as directed; monitors/audits deductions that are auto‑loaded (benefit deductions, etc.).
• Processes associate name changes as needed.
• Processing and handling all applicable details pertaining to Union Vacation/PTO Buy Back as well as all PTO adjustments for all Beacon associates.
• Responding in a timely manner to inquiries from associates (either on the phone or in person) and explaining various benefits, including: paid benefit time, health insurance, dental insurance, life insurance, flexible spending accounts, COBRA, associate discounts and other applicable associate benefits.
• Participates in testing and troubleshooting enrollment platform and other systems related to benefits.
• Handles the processing of COBRA payments and other payments received in Human Resources, including making bank deposits as appropriate.
• Adjusts associates' in‑force voluntary deductions in the event of Company Transfers.
• Assists with in‑house provided education (CPR, ACLS, etc.) and department retirement celebration.
• Assists with retirement plans. Checks to guarantee automated file has loaded with no errors.
• Processes 403(b) and reviews reports from vendor i.e., default report, loan maturity, etc.).
• Processes all GA‑1 Transfers submitted to benefits.
• Processes all applications for tuition reimbursement.
• In charge of creating content and keeping up to date information on the benefits intranet page.
• First contact for all associates and monitors the benefits email box and responds or distributes emails and phone calls to the proper benefits personnel in a timely manner.
• Work with outside vendors to help assist associates and ensure all deduction information is correct.
• Complete court verifications as requested.
• Monitor and respond in a timely manner to the department Benefits email.
• Verify retirement match eligibility for all associates and enroll them in their correct match plan.
• Completes various audits and works with associates and HSA vendor to resolve issues.
• Assist/create and distribute associate communications on all benefits updates and changes.
• Process adoption reimbursements.
• Complete Medicare forms, termination letters, and verification of benefit letters as needed.
• Assist new associates and newly eligible associates with benefits enrollment.
• Process associate refunds on general deductions such as loans, parking, and voluntary benefits.
• Assists associates with all tuition reimbursement and student loan activity which includes but not limited to: application, issue resolution, etc. and reporting to main liaison for Beacon.
• Working with Benefits Specialist, making employee data adjustments that are maintained in People Soft (i.e. benefits added or terminated) making sure all escalated issues are reported to Supervisor of Benefits.
• In collaboration sets up new vendors in A/P system.
• Assists with new hire orientation as needed.

• Requires knowledge of principles and practices of Human Resources.
• Demonstrates proficiency in Word, Excel, PowerPoint and Outlook and ability to learn and master new systems and software.
• Ability to multi‑task under pressure and stay calm in stressful situations.
• Requires the interpersonal and communication skills (both verbal and written) necessary to interact effectively with management, staff and outside contacts.
• Requires the ability to pay close attention to details, work effectively with limited supervision, organize and prioritize multiple projects, meet…