Systems Analyst ; Patient Accounting

Systems Analyst I (Patient Accounting)

Reports to the Application Manager. The Systems Analyst I, Patient Accounting responsibilities include coordination of assigned computer applications for defined support areas. Participates in project planning, implementation, and support. Performs general consulting and serves as a liaison with Beacon Health System end‑user departments as required. Participates in the development of solutions requiring analysis and research. Provides support of existing computer applications/systems, including troubleshooting, training for end‑users, conducting quality assurance and maintaining computer system security.

Ability to handle complex issues. Utilizes process improvement techniques.

• MISSION:
  We deliver outstanding care, inspire health, and connect with heart.
• VALUES:
  Trust. Respect. Integrity. Compassion.
• SERVICE GOALS:
  Personally connect. Keep everyone informed. Be on their team.

• Coordinate responsibilities and projects for defined support areas for computer applications, including project tasks, troubleshooting, documenting problems, and conveying information to the appropriate vendor(s) and/or appropriate Beacon technical staff.
• Provides ongoing support to one or more application/system in accordance with established departmental policies and procedures.
• Assists in performing system tests and analyzing test results.
• Analyzes situations or data by reviewing identifiable factors.
• Assist in preparing specifications for new systems, projects or enhancements with end‑users and information system staff as necessary.
• Contributes to projects by performing specific tasks as assigned.
• Maintains documentation according to established departmental policies and procedures.
• Follows established standards, methodologies, and procedures to ensure quality work product is produced.
• Participates in business process redesign and documentation.
• Identifies solutions that will meet the end‑user department’s needs in the most effective and efficient manner.
• With guidance acts as a liaison with and advocate for the end‑user department. Provides information between end‑user departments and IS.
• Communicates verbally (by phone and in person), in writing and visually observing keyboard and printed representations of issues and requests.
• Performs troubleshooting activities to avoid potential problems. Participates in training departmental end‑users in the use of Beacon’s new and existing computer systems.
• Follows the common vision of the work group. Accepts changes in a professional manner.
• Carries out activities within the scope of own job.
• Strives to produce quality results within established timelines.
• Participates in training IS staff as assigned.
• Establishes and maintains effective working relationships with end‑user departments.
• Completes other job‑related duties and special projects as directed.
• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies, and department specific education within established time frames.
• Completes annual employee health requirements within established time frames.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.
• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's degree from an accredited college or university…