Help Desk Desktop Support
Job in
Granger, St. Joseph County, Indiana, 46535, USA
Listing for:
Medasource
Full Time
position
Listed on 2026-11-13
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.
Key Responsibilities:- Provide Tier 1 helpdesk support to end users
- Troubleshoot and resolve technical issues efficiently
- Assist users with varying levels of technical knowledge and backgrounds
- Manage multiple tasks and prioritize effectively in a fast-paced environment
- Deliver exceptional customer service to ensure user satisfaction
- Previous Helpdesk experience, preferably Tier 1 support
- Excellent customer service and communication skills
- Strong troubleshooting and problem-solving abilities
- Ability to multitask and work independently
- Experience in the healthcare industry is a major plus
As a Help Desk Desktop Support, you will play an important part at Medasource in Granger, IN, United States.
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