Patient Safety Observer; CNA

Patient Safety Observer (CNA) – Days
Gateway Regional Medical Center

Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health.

In the Emergency Room (ER) setting, Patient Safety Observers play a vital role in maintaining the safety of behavioral health patients. These patients may be experiencing psychiatric crises, suicidal ideation, aggression, or confusion due to mental illness or substance use, and require close monitoring.

• Continuous Observation
  • Ensure the patient does not harm themselves or others.
  • Remain alert and within sight of the patient at all times.
• De‑escalation and Support
  • Use calm, non‑threatening communication.
  • Employ de‑escalation techniques when patients are agitated or anxious.
  • Promote a therapeutic environment.
• Safety Maintenance
  • Monitor for access to harmful objects.
  • Ensure the environment is free of ligature risks and other hazards.
  • Support staff during procedures or transitions (e.g., when restraining is necessary).
• Communication and Documentation
  • Report changes in behavior promptly to nursing staff.
  • Document patient behavior and activity as per hospital protocols.
  • Assist with patient rounding and updates.
• Non‑Clinical Support
  • Offer comfort measures: hydration, repositioning, or calming conversation.
  • Assist with toileting or ambulation under supervision.

• Position:
  Patient Safety observer (CNA)
• Department:
  Behavioral Health
• Location:
  
  Gateway Regional Medical Center, 2100 Madison Ave., Granite City, IL 62040
• Position Status:
  Full‑time
• Work Schedule:
  
  Days, 7 am–7 pm

• High School diploma or equivalent (required)
• Completion of an approved nursing assistant course (required)

• Current Basic Life Support (AHA or American Red Cross BLS) certification (required)
• Nonviolent Crisis Intervention training course (CPI) required within 1 month of hire date (required)

• Training in non‑violent crisis intervention (e.g., CPI).
• Familiarity with HIPAA and patient rights.

• Competitive salary and performance‑based incentives
• Comprehensive health, dental, and vision insurance plans (click Benefits Guide to see all available)
• Retirement savings plan with employer matching
• Vacation time and holiday pay
• Shift differentials
• Supportive and inclusive work environment

• $16.20 – $24.80 per hour

Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.

Referrals increase your chances of interviewing at Gateway Regional Medical Center by 2x.