On-call Youth Crisis Worker; Weeknight Availability

On-call Youth Crisis Worker (Weeknight Availability Needed)

Job Category :
Youth Services

Supervisor :
Nathaniel Carlson

Requisition Number : ONCAL
007267

Posted : December 16, 2025

Part-Time

Alton
#6 Crossroads Court
Alton, IL 62002, USA

Alton
#6 Crossroads Court
Alton, IL 62002, USA

East St. Louis
601 James R Thompson Blvd
Bldg E
East St. Louis, IL 62201, USA

East St. Louis
601 James R Thompson Blvd
Bldg E
East St. Louis, IL 62201, USA

Belleville
120 East A Street
Belleville, IL 62220, USA

Belleville
120 East A Street
Belleville, IL 62220, USA

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Youth Crisis Worker is a critical member of the Youth Services team, providing after-hours crisis intervention services to runaway and homeless youth and their families on an on-call basis. As a Youth Crisis Worker, you will rely on your ability to quickly build rapport, listen nonjudgmentally, facilitate effective communication through conflict, and partner with youth and families to help them negotiate solutions that work for their individual circumstances.

Youth Crisis Workers sign up for at least eight flexible shifts per month based on their personal availability; shifts may include weekends, evening/overnight, or holidays. During on-call shifts, Youth Crisis Workers respond in-person to police departments to provide after-hours crisis intervention services to youth who have run away, been locked out, or are without a safe place to stay. During crisis intervention, Youth Crisis Workers meet with youth and parents to understand both perspectives, facilitate effective communication, and help the family negotiate a safe and appropriate solution, complete initial assessments of safety and protective factors to help inform the crisis intervention process, and may transport youth to temporary placements, using a personal vehicle (mileage expenses reimbursed by agency).

• At least two years of college coursework in Social Work or a related field, OR two years of experience working with youth and families, OR an equivalent combination of education and experience. (All candidates must have at least high school diploma/GED.)
• Availability to respond in-person to after-hours crisis calls (within 60-90 minutes depending on location).
• Valid driver's license, insurance, and a reliable vehicle required.
• Excellent skills at communicating effectively and empathically, even in a high-conflict situation.

Job details:

• Compensation: Hourly:
  Range is between $20-22/hr the salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
• Location: intervention is provided in-person in police departments in Madison, St. Clair, Bond, Clinton, Washington, Jersey, Greene, Calhoune, Montgomery, and Macoupin Counties (Southern Illinois); documentation and some meetings may occur remotely.
• Schedule: Part-time, after-hours, on-call; weeknight shifts are 5pm-9am, weekend and holidays shifts are 24 hours 9am-9am.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.