Membership Coordinator

Meraki Talent is looking for a Membership Onboarding Coordinator, to join a global professional body based in Grantham.

Looking for someone with previous exposure working in a Membership/Professional Body or Educational/training environment. With strong customer services skills managing the membership lifecycle from queries to renewal process.

• Coordinate and manage the membership onboarding process, ensuring new members are set up accurately and efficiently.
• Administer subscription processes and renewals, including monitoring deadlines and member status.
• Maintain accurate member records by updating the CRM system with new registrations and changes to member details.
• Prepare reports and updates for the Senior Leadership Team (SLT) as required.
• Act as the main point of contact for subscription and membership queries, providing clear and timely responses.
• Carry out due diligence checks in line with organisational and regulatory requirements.
• Work closely with the Finance team to resolve queries relating to payments, invoices, and reconciliations.

• Strong organisational and administrative skills with excellent attention to detail.
• Confident using CRM systems and Microsoft Office (or similar platforms).
• Excellent communication skills and a customer-focused approach.
• Experience in a membership, professional body, or similar environment is desirable.
• Able to manage multiple priorities and meet deadlines.