Customer Service And Administration
Job in
Grantham, Lincolnshire, NG31, England, UK
Listed on 2026-02-14
Listing for:
Ambitions Personnel
Full Time
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
We are seeking a proactive and reliable individual, with proven customer service and administration experience to join this small, busy office on a maternity cover basis.
Key Responsibilities:- Answer inbound customer calls and emails, assisting with queries in a timely manner
- Make outbound calls to new customers
- Liaise with other departments to arrange collections and deliveries
- Enter and amend customer orders and contracts using the internal CRM
- Occasional filing and general administrative support
- Excellent problem-solving skills
- Confident handling of complaints, with the ability to find suitable solutions
- Strong phone manner and interpersonal skills
- Ability to work under pressure in a busy environment
- Excellent attention to detail
- Quick learner and adaptable
- This role requires working on Bank Holidays (except Christmas Day, Boxing Day, and New Year's Day, which are included in your 29-day holiday entitlement)
- Free on-site parking provided
If you are organised, proactive, and enjoy delivering excellent customer service, we'd love to hear from you!
Hours:
Monday - Friday, 8:00am - 5:00pm
Start Date:
End of March / Early April
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