Facilities Assistant
Listed on 2026-08-28
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep, Office Administrator/ Coordinator
Summary
We're looking for a Facilities Assistant at Belton House to help keep the whole place in good condition and running smoothly for all the people who visit. This role is all about using your practical skills and attention to detail to look after a place that people love.
Salary£12.75 per hour
Contract DurationPermanent
Working PatternYou will work 20 hours per week, with shifts scheduled on Monday, Thursday, and either Saturday or Sunday, depending on team cover requirements.
What It's Like To Work HereThis quintessential English country house is a busy and vibrant place to be. Last year Belton House welcomed 450,000 visitors through its doors and numbers are growing fast. Belton House has opportunities across all areas so, if you are enthusiastic and committed to making this popular property the best it can be, the team would love to hear from you.
What You'll Be DoingYou’ll help with the day-to-day presentation of the National Trust’s buildings and outdoor spaces. You’ll be turning your hand to all sorts of cleaning and minor bits of maintenance, making sure that all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.
Duties such as cleaning, sweeping and litter-picking, both inside and outdoors, form a core part of this role. You’ll aim for the highest standards of customer service everywhere you look after, and this includes speaking to people as they visit and helping them with any queries. You might also get involved with general maintenance work and helping other teams if they need extra support.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
National Trust place
Belton House, Belton, Grantham, NG32 2LS
Facilities Assistant - Career Level A1.pdf
RequirementsCompliance.
Eligibility to Work in the UK
06 September 2026
Equal Opportunities StatementThe National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding StatementThe National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults you have any questions around your suitability for this vacancy, please contact the people service centre.
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