Administrative Assistant III

position title

administrative assistant iii – snap training and employment program (step)

group / grade

5

classification

classified

work location

all campuses

salary

part‑time classified, 19 hours per week (47.5%, 52 weeks/year). Starting compensation is entry level for group 5 on the 2025‑26 classified wage schedule.

employment type

part‑time

seniority level

mid‑senior level

job function

administrative

reports to

director, student engagement

supervision provided

this position works under the general supervision of the director, student engagement. No supervisory responsibilities, may oversee student employees.

position summary

the primary purpose of this position is to provide administrative support to the step program and general assistance to staff, students, and faculty working in step; assists step students by helping them connect with appropriate support services on campus, schedule appointments, answer questions, or refer them.

administrative responsibilities

• track, verify, and enter data related to participant eligibility and student progress
• schedule student appointments
• monitor, advise, and assist in step budget management
• provide administrative support for monthly and quarterly reporting to step consortium
• monitor assigned department budgets
• provide a welcoming and inclusive environment both in-person and virtually
• general event and project planning and organization as assigned
• prepare agendas and minutes for meetings
• create purchase orders, reimbursements, and travel requests
• in partnership with the director, hire, train, schedule, and provide ongoing coaching and coordination to step student employees

customer service responsibilities

• act as point of contact for step students and staff, including local businesses and service providers
• support the step team with courteous, empathetic, and professional service in greeting employees, students, and campus visitors
• maintain confidential records

other duties

• may participate in college committees as assigned
• engage in professional growth opportunities as assigned
• perform other duties as assigned

institutional expectations

• demonstrates core values of integrity, collaboration, diversity, equity, inclusion, sustainability, and courage.
• actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse backgrounds.
• participates in recruitment and retention of students at an individual and institutional level in promotion of student success.
• embraces and leverages appropriate technology to accomplish job functions.
• provides high quality, effective service through learning and continuous improvement.

minimum qualifications

• education: associate's degree in business administration/technology or related area is required
• experience: minimum two years progressively responsible administrative and/or secretarial experience

only degrees received from an accredited institution will be accepted. Final candidate will be required to provide official transcripts for required degree.

any satisfactory equivalent combination of education and experience may substitute for the requirement(s).

preferred qualifications

• bachelor's degree is preferred
• preferred certifications: asist, crisis prevention; aces; trauma‑informed care; first aid / cpr / aed
• position prefers bilingual fluency in spanish. Proficiency will be determined by a college‑approved certification. Bilingual pay differential may apply.

essential knowledge, skills & abilities

• knowledge: general office practices, recordkeeping, bookkeeping, computers and data systems, including word processing, spreadsheets, and data management; business english, composition, spelling and punctuation; knowledge of step program; knowledge of trauma‑informed practices and basic crisis prevention and intervention; customer and student service practices; comprehensive knowledge of college resources and support services.
• skills: office management; customer service; verbal and written communication; computer skills including microsoft office; organization, leadership, and prioritizing; one‑on‑one and small group presentation; basic conversational spanish preferred.
• abilities: multi‑task, focus on…