P&C Administrative Technician

All Care Health Headquarters, Grants Pass, OR, US

2 days ago Requisition

Salary Range: $24.00 To $27.00 Hourly

P&C Administrative Technician at All Care Health with the People & Culture department in Grants Pass, Oregon

We Are Seeking Qualified Candidates to Join Our Team!

All Care Health offers competitive wages, an excellent benefits package including affordable healthcare, 401k retirement, wellness programs, and flexible schedule options.

Summary of the Position

The People & Culture Administrative Technician provides general administrative support and customer service for the People & Culture department. This position assists employees, applicants, visitors, and members of the People & Culture team by providing front desk support, maintaining records and documentation, entering and reviewing employee information, and assisting with routine recruiting, onboarding, orientation, and department activities. This is an administrative support role that works across the People & Culture team to help ensure day-to-day processes are organized, accurate, timely, and supported by complete documentation.

• Customer Service & Reception Support
• Administrative & Department Support
• Employee Data, Records & Documentation Support
• Audit, Compliance & Project Support

Job Duties

Customer Service & Reception Support

• Provides friendly and professional service to employees, applicants, visitors, vendors, and other customers by phone, email, and in person.
• Greets visitors to the People & Culture department and assists with routing questions and requests to the appropriate team member or resource.
• Answers and routes incoming phone calls and messages.
• Responds to routine questions within established guidelines and escalates questions requiring additional review to the appropriate team member.
• Assists with monitoring and routing requests received through the People & Culture shared inbox.

Administrative & Department Support

• Provides general administrative and clerical support to the People & Culture team.
• Prepares, organizes, scans, copies, files, and maintains department documents, forms, materials, and supplies.
• Prepares routine correspondence, letters, forms, packets, spreadsheets, trackers, and other department materials.
• Provides meeting support, including scheduling, preparing materials, coordinating meeting spaces, and taking and distributing meeting minutes as assigned.
• Assists with mail, supplies, and other routine department needs.
• Coordinates temporary and visitor badges, including tracking and distribution, and distributes employee badges to new hires and other employees as needed.

Employee Data, Records & Documentation Support

• Performs routine employee data entry and assists with employee information and changes within People & Culture systems and records, as trained and assigned.
• Reviews submitted forms and supporting documentation for completeness and follows up on missing information before routing for processing.
• Tracks and gathers required documentation, including Personnel Action Forms (PAFs), Approval to Hire (ATH) documentation, job descriptions, approvals, signatures, and other supporting materials, and follows up on outstanding items as needed.
• Assists with routine file maintenance, document retrieval, scanning, filing, and record organization.
• Maintains confidentiality of employee, applicant, and organizational information.
• Provides administrative and backup support for recruiting, onboarding, and orientation activities as trained and assigned.
• Supports recruiting activities as needed, including applicant screening, interview scheduling, and candidate communication.
• Assists with onboarding activities, including preparing documentation, tracking required items, scheduling, and other administrative support.
• Assists with preparing orientation materials, packets, supplies, room setup, and other orientation logistics, and provides backup support during New Hire Orientation as needed.
• Escalates questions, discrepancies, or items requiring additional review to the appropriate People & Culture team member.
• Coordinates ordering of employee nameplates for new hires and other employee changes.

Audit, Compliance & Project Support

• Assists with audit preparation by gathering records, retrieving documentation, organizing files, and completing routine file reviews.
• Identifies missing or incomplete documentation and assists with follow-up as directed.
• Supports routine recordkeeping and documentation requirements within established People & Culture processes.
• Participates in…