Senior Field Service Technician

Location: Remote role in Washington or Oregon.

* Located near a major airport for travel.

Travel: Up to 80%, typically regional and West Coast

Job Type: Full-Time

Compensation: $95k-$115k - Based on experience, plus overtime at time and a half;

* OT is estimated at 10-15 hours a week, mainly due to travel.

** Total comp in the $130k-$175k range, pending on starting salary and overtime

TES Recruiting is seeking a Field Service Technician for an established manufacturer of industrial tools and automated pipe-fabrication equipment. Based from home in Oregon or Washington, this technician will initially serve as a dedicated resource for one major customer, supporting its local fabrication operations and additional locations the Pacific Northwest.

The ideal candidate has hands-on mechanical and electrical troubleshooting experience, enjoys working directly with customers, and can independently manage service calls and preventive maintenance. Backgrounds in packaging machinery, fabrication equipment, and other automated industrial systems can transfer well to this role.

• Troubleshoot and repair mechanical, electrical, hydraulic, and pneumatic equipment problems at customer facilities, responding to breakdowns and minimizing downtime.
• Develop and follow preventive maintenance schedules, including equipment inspections, cleaning, lubrication, hydraulic fluid changes, and component replacement.
• Perform equipment setup, calibration, testing, commissioning, and warranty evaluations and repairs.
• Train customer personnel on safe equipment operation, routine maintenance, and proper tool use.
• Advise customers on equipment applications and shop setup to improve productivity and reliability.
• Independently coordinate customer visits, prioritize urgent service needs, and work with internal technical teams to resolve equipment issues.
• Maintain accurate service reports, maintenance records, and inventory information while following company and customer safety requirements.

• At least 3 years of field service, industrial equipment maintenance, or machinery repair experience. Relevant military technical experience is also welcome.
• Strong mechanical and electrical troubleshooting skills, working knowledge of hydraulics and/or pneumatics, and the ability to interpret schematics and use precision measuring instruments.
• Strong customer communication and training skills, including the ability to remain professional and focused when equipment downtime creates pressure.
• Ability to independently organize service schedules, manage priorities, and maintain accurate reports using Microsoft Office and service software.
• Willingness to travel up to 80% and safely perform hands-on service in industrial environments, including work at heights and in confined spaces; a valid passport will be needed.

An associate or technical degree and experience with automated controls, sensors, diagnostic software, or maintenance systems are preferred. Programming experience is not required.

Initial training includes approximately two weeks at HQ in PA, followed by field shadowing with an experienced technician. Additional training may include travel to Canada; a valid passport will be needed.

Regular service locations include the Dallas–Fort Worth area, Abilene, San Antonio, and Rosebud, with occasional Houston travel as needed. Overtime is anticipated, with an estimated 10–15 hours per week depending on workload and travel.

• Company-provided vehicle, tools, laptop, phone, corporate credit card, and vehicle maintenance card.
• Medical coverage, 401(k), paid vacation, parental leave, life insurance, and short- and long-term disability coverage.
• Tuition assistance, ongoing technical training, and career advancement opportunities.