Front Desk, Administrative​/Clerical

Front Desk (104668)# Front Desk (104668)
Grapevine-Ira E Woods - Grapevine, TX 76051

Start Date   10/22/2026## Overview Position Type Full Time Category Health  Care## Description
** SECTION 1:

Job Summary (Summary of the basic functions of the position)
** The front desk clerk performs routine clerical, secretarial and administrative work in answering  telephones, receiving the public, providing customer assistance, data processing, and record-keeping.
** SECTION 2:
Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
*** Maintains office procedures and assists with administrative tasks.
* Answers central telephone system and directs calls accordingly.
* Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
* Operates office machines and computers as required to ensure patients are processed correctly and effectively.
* Duplicates and distributes materials as necessary.
* Composes, types and edits correspondence, reports, memoranda and other material.
* Assists patients with the use of the practice / clinic facilities or services.
* Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
* Performs other duties that may be necessary or in the best interest of the organization.## Qualifications
** SECTION 3:
Experience Requirements
*** One (1)+ year of retail or clinical front desk experience, preferred
** SECTION 4:
Knowledge,

Skills and Abilities

Requirements
*** Detail oriented, professional attitude, reliable
* Management and organizational skills to support the leadership of this function
* Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
* Interpersonal skills to support customer service, functional, and team mate support needs  + Able to communicate effectively in English, both verbally and in writing
* Mathematical and/or analytical ability for basic to intermediate problem solving
* Basic to intermediate computer operation  + Proficiency with Microsoft Excel, Word, and Outlook
* Specialty knowledge of systems relating to job function
* Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
** SECTION 5:

Supervisory Responsibilities:

*** This position has no supervisory responsibilities.