Technical Services Manager; Facility Maintenance

Job Description THE TECHNICAL SERVICES MANAGER/FACILITY MANAGER

provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

• You love working in a fast-paced, multi-faceted hospitality scene
• You can communicate with the team members and guests in a way that inspires FUN!
• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift & working an average of 50‑hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture

• 21+ years of age
• 3+ years of relevant experience in building maintenance; knowledge of bowling/pinsetters is a plus!
• Ability to move lane maintenance equipment (approximately 250 lbs.), climb ladders, and possess the strength required to repair, clean, and maintain the facility machines and equipment
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• Not afraid to work in a fast‑paced, noisy environment with distracting conditions
• Ability to communicate effectively, both orally and in writing, regarding all job responsibilities
• Typical work week:
  Monday through Friday, 8 am to 6 pm, weekends and evenings as needed, and on call for emergencies during business hours

• Developing and leading a team of 3‑6 hourly team members to exceed guest’s expectations
• Maintaining, troubleshooting, and repairing all facility equipment
• Performing all scheduled and maintenance duties and responding to trouble calls
• Demonstrating proactive leadership by ensuring positive guest experiences and providing hands‑on training to technicians

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short‑term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment
• Grow your career!
  • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

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We are an equal opportunity employer and participate in E-Verify in states where required.