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HelpDesk/Support Technical Support

Repair Support Specialist

Job in Grapevine, Tarrant County, Texas, 76099, USA
Listing for: Employee Magnets
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A customer support company located in Grapevine, Texas, is seeking a TSM Agent to provide phone and email support regarding repairs. In this role, you'll troubleshoot customer issues and maintain responsibility for inbound and outbound shipping of repaired products. The ideal candidate will possess excellent communication skills, attention to detail, and proficiency in Excel, ensuring effective customer interaction and support.

This position involves sitting for long periods and handling up to 25lbs, within a warehouse environment.
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