Porter, Customer Service​/HelpDesk

Porter – Service Support Coordinator (Porter)

Join the Principle Volkswagen of Grapevine Team as a Porter. Are you passionate about cars and customer service? Do you thrive in a fast‑paced, dynamic environment? Principle Volkswagen of Grapevine is looking for an energetic and enthusiastic Service Support Coordinator (Porter). We want someone who loves making a positive impression and always brings a smile to work. Your quick thinking and attention to detail make you great at keeping things moving efficiently, from transporting customers to managing vehicle flow.

If you enjoy working outdoors, interacting with people, and being part of a supportive team, we want to meet you.

• Work‑Life Balance:
  Enjoy a consistent schedule with Sundays off to recharge. Plus, an additional day off during the week.
• Career Growth:
  Commitment to training at Principle University and plenty of opportunities to advance.
• Benefits That Matter:
  Comprehensive medical, dental, and vision coverage, paid vacation, and a 401(k) plan.
• Positive Culture:
  Team that values enthusiasm, integrity, and excellence. Core values:
  Great people, Unparalleled service, Integrity, Defining excellence, and Enthusiasm (G‑U‑I‑D‑E).

• Provide top‑notch customer service by moving cars efficiently, pulling up loan vehicles, and assisting customers.
• Transport guests to their destinations with a friendly attitude and helpful demeanor.
• Maintain a clean and organized service area, ensuring safety and efficiency.
• Follow the 10‑Foot Rule:
  Greet every customer within 10 feet and ensure they are assisted promptly.
• Be a proactive problem solver – ask yourself daily: 'If I were the customer, what would I want?'

• High energy and a positive attitude.
• Willingness to work outdoors in all weather conditions.
• Ability to stand, walk, and move quickly throughout the shift.
• A valid driver's license and a clean driving record.
• Must pass a background check and drug screening.
• Basic computer skills and good communication abilities.

• Entry level

• Full‑time

• Health Care Provider

• Hospitals and Health Care

Referrals increase your chances of interviewing at Principle Auto Group by 2x.