Call Center Leader: Drive - Ops & Customer Experience
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Pella Windows & Doors of DFW and West Texas in Grapevine, TX is seeking a Call Center Manager to lead our in-house customer experience and appointment-setting operations. You will manage a team of about 12, drive performance, and implement technology to improve service levels.
Ideal candidates have 5+ years in call center leadership, strong coaching skills, and hands-on experience with Salesforce and Five9 to optimize our seven-day operation and customer journeys.
We are currently recruiting a Call Center Leader:
Drive 7-Day Ops & Customer Experience for our team in Grapevine, TX, United States.
This role, Call Center Leader:
Drive 7-Day Ops & Customer Experience at Client Staffing Solutions, Inc., could be your next opportunity.
Are you ready to take on the Call Center Leader:
Drive 7-Day Ops & Customer Experience role at Client Staffing Solutions, Inc.?
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