Regional Float Certified Medical Assistant

Job Location:

1631 Lancaster Dr Ste 350, Grapevine TX 76051 - Grapevine, TX, Position Type:
Full Time, Education Level: Certification, Salary Range:
Undisclosed, Travel Percentage:
Road Warrior, Job Shift: Day, Job Category:
Health Care, Regional Float Certified Medical Assistant

Regional Practice Administrator; day-to-day direction from the Practice Administrator or Clinic Manager at the assigned clinic

Non-exempt

Multiple UCNT urology clinics within an assigned DFW region; assignments may change daily

The Regional Float Certified Medical Assistant works under the general supervision of physicians and/or APPs to provide clinical and administrative support in the delivery of patient care. Unlike a clinic-based CMA, this role rotates among UCNT clinics within an assigned region to cover staff absences, PTO, vacancies, high-volume days and new-provider ramp-ups.

The ideal candidate is a flexible, fully cross-trained CMA who can walk into any UCNT clinic, learn its layout and provider preferences quickly, and keep patient flow moving from the first patient of the day.

• Travel to and work at assigned UCNT clinics within the region, often on short notice, based on the daily or weekly float schedule set by the designated Manager.
• Report to the assigned clinic on time, check in with the Practice Administrator, Clinic Manager or lead CMA, and confirm the provider(s) being supported that day.
• Quickly adapt to each clinic's layout, workflows, supply locations and provider preferences while following UCNT standard procedures.
• Maintain working knowledge of procedures and equipment used across clinics, including cystoscopy, in-office procedures and oncology support as assigned.
• Hand off clearly at the end of each assignment: communicate open patient calls, pending results, prior authorizations and supply needs to the clinic's staff so nothing is left incomplete.
• Identify workflow inconsistencies between clinics and share observations with leadership to support standardization and continuous improvement.
• Help orient and support new CMAs at clinics as requested.
• Keep the float schedule current and notify the Leadership promptly of any conflicts or schedule changes.
• Maintain reliable transportation, a valid driver's license and current auto insurance; track mileage for reimbursement per UCNT policy.

• Be at the designated workstation prepared and ready to work during assigned hours.
• Open the clinic as needed: unlock doors, turn on lights and equipment, start up workstation, open restroom and exam rooms, test urine controls, and complete chart prep.
• Maintain an efficient patient flow for the provider.
• Prepare and assist the provider with exams and procedures, and perform any tests or tasks the provider assigns.
• Notify the call center of physician schedule changes.

• Perform specimen collection, vital signs and urinalysis.
• Administer injections and draw blood using aseptic technique.
• Perform catheterization using sterile technique.
• Prepare specimens for the lab and follow the lab insurance matrix for all send-out specimens.
• Clean, disinfect and sterilize instruments daily.
• Maintain the cystoscope pressure testing, cleaning and sterilization station daily with proper documentation.
• Perform weekly spore testing for the autoclave.

• Answer incoming calls requiring MA assistance and discuss acute symptoms with the physician when necessary.
• Return patient calls and process prescriptions promptly; complete all patient phone calls by end of day.
• Process and document all prescriptions in the patient's EHR.
• Document calls and outside communications in the patient's record.
• Document all MA workflow in the appropriate EHR templates.
• Complete missing-results reports as assigned by the Administrator.

• Schedule outpatient or inpatient surgeries and services as assigned.
• Complete and process prior authorizations for medications.
• Complete and process Title 19s as needed.
• Complete Letters of Medical Necessity as needed.

• Complete all OSHA-required logs on time, including exam room cleaning, freezer and fridge temperature, and eye wash station logs.
• Manage and maintain CLIA requirements and all OSHA standards.
• Clean, prepare and stock exam rooms, lab area and restroom daily.
• Maintain medical supply stock; place orders with Henry Schein or notify the…