Patient Appointment Scheduler

• Collaborative Environment:
  Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
• Work-Life Balance:
  We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
• Competitive Compensation:
  Enjoy a competitive salary and benefits package that reflects your skills and dedication.
• Incredible Culture:
  Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.
• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco‑free discount
• 401(k) with Annual Employer Contributions
• Additional Coverage: HSA/FSA, short‑ and long‑term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP):
  Employer‑paid support for life’s challenges
• Generous Paid Time Off:
• Up to 2 weeks of PTO starting out. (Increases with tenure)
• 7 paid holidays + 2 floating holidays

Full‑time

• Collaborative Environment:
  Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.
• Work-Life Balance:
  We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.
• Competitive Compensation:
  Enjoy a competitive salary and benefits package that reflects your skills and dedication.
• Incredible Culture:
  Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco‑free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• Additional Coverage: HSA/FSA, short‑ and long‑term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP):
  Employer‑paid support for life’s challenges
• Generous Paid Time Off:
• Up to 2 weeks of PTO starting out. (Increases with tenure)
• 7 paid holidays + 2 floating holidays

The Patient Appointment Scheduler ensures the efficient operation of the orthopedic office by managing all aspects of patient scheduling. Acting as the first point of contact for patients, the Scheduler is responsible for booking, confirming, and rescheduling patient appointments for consultations, procedures, and follow‑ups. The scheduler ensures accurate patient data entry, verifies insurance details, and ensures all necessary authorizations and medical records are in place before appointments.

The role requires strong communication skills to interact with patients, medical staff, and physicians, as well as excellent organizational abilities to manage a high volume of appointments efficiently.

• Manage and coordinate patient appointment schedules, including booking, rescheduling, and cancellations.
• Verify patient information, insurance coverage, and eligibility prior to scheduling.
• Maintain accurate and detailed records of patient interactions in the office’s scheduling system or electronic medical record (EMR).
• Communicate effectively with clinical staff to ensure appointment availability and resolve scheduling conflicts.
• Provide courteous and efficient assistance to patients, answering inquiries regarding appointments, office policies, and procedures.
• Monitor appointment reminders and follow‑up communications with patients to confirm scheduled visits.
• Uphold confidentiality and always adhere to HIPAA regulations when handling patient information.