Patient Access Specialist

DESCRIPTION

Schedule:

• Monday-Thursday 7am-7pm

• Friday 7am-2pm

Why Choose Us? #NTO

• Collaborative Environment :
  Work alongside a passionate team of healthcare professionals committed to providing exceptional patient care. Your expertise will be valued and supported.

• Work-Life Balance :
  We understand the importance of balance in your life. Our flexible scheduling ensures you have time for what matters most to you.

• Competitive Compensation :
  Enjoy a competitive salary and benefits package that reflects your skills and dedication.

• Incredible Culture :
  Join a workplace that fosters fairness, teamwork, and a positive atmosphere. We believe in working together to create an uplifting environment for both staff and patients.

Benefits:

• Healthcare Options : PPO, HDHP, and Surest plans with a $100/month tobacco-free discount

• Dental & Vision Insurance

• 401(k) with Annual Employer Contributions

• Additional Coverage : HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more

• Employee Assistance Program (EAP) :
  Employer-paid support for life’s challenges

• Generous Paid Time Off :

• Up to 2 weeks of PTO starting out. (Increases with tenure)

• 7 paid holidays + 2 floating holidays

Essential Duties and Responsibilities:

The essential duties of the position include the following. Other duties may be assigned.

Key Functions:

• Has to train in all areas:
  Check in/out, Chart Auditing, Call Center functions.

• Provides excellent customer service to patients by listening and appropriately serving patients.

• Contributes to an overall positive work atmosphere through actions and attitude.

• Relays relevant information to the appropriate internal staff.

• Follows practice procedures for appointment entry, check-in and/or check-out processes.

• Participates in office meetings and educational activities.

• Maintains work area in neat and orderly manner.

• Complies with HIPAA procedures.

• Other duties as assigned.

REQUIREMENTS

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Travel to all OTX locations is required. Cross-Training in different Patient Access functions is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School Diploma, or general education degree (GED), or one to three months relates experience, and/or training or equivalent combination or education and experience.

Company: NTO Physician Partners PLLC

Job Type: Full-time

Address: 2535 Ira E Woods Ave, Grapevine, TX, 76051