Inn Express & Suites DFW Grapevine - Front Desk Agent

Holiday Inn Express & Suites DFW Grapevine - Front Desk Agent

Join to apply for the Holiday Inn Express & Suites DFW Grapevine - Front Desk Agent role at Aimbridge Hospitality
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The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check‑ins, and friendly farewells. You’re the face of the hotel, making every interaction effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

• Guest Service Superstar:
  Bring warm vibes and top‑tier service that make guests feel right at home, ensuring their stay is unforgettable.
• Communication Champ:
  Communicate clearly, confidently, and with a smile—chatting with guests and coordinating with the team.
• Quick‑Thinking Problem Solver:
  Act fast and smart when challenges arise, turning potential hiccups into happy endings.
• Multitasking Marvel:
  Organize and run reservations, check‑ins, check‑outs, and financial details like clockwork.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Welcome to the Holiday Inn Express & Suites DFW Airport‑Grapevine hotel! We look forward to making your visit memorable and stress‑free. Business travelers can enjoy the convenience of proximity to nearby companies including CAE Training Center, Flying Food, Eaton Corporation, and CEVA Logistics. Our 100% smoke‑free hotel is great for corporate and leisure travelers due to ease of access to the Dallas/Fort Worth International Airport, accompanied by complimentary shuttle service.

Centrally located between Dallas and Fort Worth, Grapevine is the perfect place to stay! Enjoy free breakfast and parking, complimentary Wi‑Fi and a 24‑hour Business Center. Our Grapevine hotel is near great entertainment such as Main Event, Cinemark, amazing stores at Grapevine Mills Mall, and delicious dining in historic downtown Grapevine. From wine tastings at 8 of the different wineries in the area and sports fans enjoying AT&T Stadium, leisure travelers never have a shortage of local attractions.

Once you’re ready to relax, we offer an outdoor pool, whirlpool and children’s pool, and a 24‑hour Fitness Center with state‑of‑the‑art equipment, along with our suite shop with drinks, snacks, and items for your convenience.

At our hotel, we’re committed to providing the best guest service in the area. What sets us apart is our team. When you join us, you’ll find a supportive and collaborative work environment where you’ll feel like part of a family. We celebrate our successes every month with team‑building activities and events that bring us closer together. If you’re looking for a place where you can grow, succeed, and belong, come join us!