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Help Desk Success Lead; Tier 2

Job in Grapevine, Tarrant County, Texas, 76099, USA
Listing for: Grapevine Colleyville Independent School District
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below
Position: Help Desk Success Lead (Tier 2)

Grapevine-Colleyville ISD Technology - Grapevine, TX is seeking a Help Desk Success Specialist to provide tier-two support for district computing systems and peripherals via work orders and phone calls. You will oversee district help desk technicians and strive to meet service level agreements.

The role requires an Associate’s degree or technical training, plus strong customer service, communication, and networking skills.

We are currently recruiting a Help Desk Success Lead (Tier
2) for our team in Grapevine, TX, United States.

The Help Desk Success Lead (Tier
2) role at Grapevine Colleyville Independent School District is now open for applications in Grapevine, TX, United States.

Join us at Grapevine Colleyville Independent School District as our next Help Desk Success Lead (Tier
2) in Grapevine, TX, United States.

This is a great opening to take on the Help Desk Success Lead (Tier
2) role at Grapevine Colleyville Independent School District.

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