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Help Desk Success Lead; Tier 2

Job in Grapevine, Tarrant County, Texas, 76099, USA
Listing for: Grapevine Colleyville Independent School District
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR

Job Description & How to Apply Below

Position: Help Desk Success Lead (Tier 2)

Grapevine-Colleyville ISD Technology - Grapevine, TX is seeking a Help Desk Success Specialist to provide tier-two support for district computing systems and peripherals via work orders and phone calls. You will oversee district help desk technicians and strive to meet service level agreements.

The role requires an Associate’s degree or technical training, plus strong customer service, communication, and networking skills.

The Help Desk Success Lead (Tier
2) role at Grapevine Colleyville Independent School District is now open for applications in Grapevine, TX, United States.

This is a strong opening to take on the Help Desk Success Lead (Tier
2) role at Grapevine Colleyville Independent School District.

As a Help Desk Success Lead (Tier
2), you will play an important part at Grapevine Colleyville Independent School District in Grapevine, TX, United States.

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