Server Repair Technician

Shift

Schedule:

1st Shift: Monday–Thursday 6:00 am – 4:30 pm; 2nd Shift: Monday–Thursday 4:30 pm – 3:00 am;
Weekend Shift: Friday–Sunday 6:00 am – 6:00 pm.

The Server Repair Tech will be responsible for testing, troubleshooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

• Daily Responsibilities (90%):
  • Inspect, test, and diagnose servers.
  • Replace parts as needed.
  • Conduct and analyze server stress tests.
  • Document all symptoms, test results, and parts replaced in shop floor tool.
  • Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel.
  • Provide backup for QC, inspection, and motherboard testing.
  • Maintain parts consumption.
  • Other duties as assigned by leadership.
• Team Building & Leadership (10%):
  • Maintain and nurture positive work environment.
  • Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
  • Follow process for system and parts management.

• Know the basics of server architecture.
• Know how to assemble components to make a server functional.
• Run and understand testing diagnostics.
• Understand basic networking architecture.
• Understand basic error codes.
• Able to troubleshoot common server errors and issues.
• Motivated to solve problems.
• Interested in constantly learning about servers and networking.

• Education:
  
  High school diploma or equivalent technical experience; certifications in Server support and architecture desired.
• Experience:
  
  Troubleshooting and diagnosing servers; experience with computer tools such as email, spreadsheets, and call tracking or shop repair tools; experience with replacing parts on servers; experience with server configuration.
• Good written and verbal skills—needs to document errors and repairs.
• Industry/Environment:
  Prefer to have worked in a PC or server type of environment.
• Must be able to identify and resolve problems in a timely manner.

• Shows determination to achieve excellent results.
• Committed to process improvement.
• Demands top performance.
• Inspires commitment.

• While performing the duties of this job, the employee is constantly required to sit and stand for long periods of time.
• Employees must be able to lift objects that weigh up to 30 pounds.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

• Must be able to tolerate a moderate to high noise level in a warehouse environment.
• Must be able to work in hot or cold weather conditions.

• Health insurance.

8‑hour shift.

In person.

Full Time.

Less than 1 year.

$17 – $19 hourly.

No.