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Assistant Store Director, Customer Experience & Workforce

Job in Grapevine, Tarrant County, Texas, 76099, USA
Listing for: Brobston Group
Full Time position Listed on 2026-11-09
Job specializations:
  • Management
    Operations Management, Retail & Store Manager
  • Retail
    Operations Management, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 62000 - 77000 USD Yearly USD 62000.00 77000.00 YEAR

Job Description & How to Apply Below

Saks OFF 5TH is seeking an Assistant Store Director, Customer Experience & Workforce Management, to lead service excellence and optimize staffing. You will coach the team to deliver high-touch, personalized experiences and use KPIs to drive strategic decisions in staffing and customer engagement.

You will act as the store's operational lead in the Store Director’s absence, ensuring seamless execution and an elevated customer experience across high-demand hours and peak periods.

We would love to welcome a new Assistant Store Director, Customer Experience & Workforce to our organisation in Grapevine, TX, United States.

This posting is for the Assistant Store Director, Customer Experience & Workforce role at Brobston Group, based in Grapevine, TX, United States.

We are looking to fill the Assistant Store Director, Customer Experience & Workforce position at Brobston Group in Grapevine, TX, United States.

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