Senior Rail Asset Management Leader

At Greenbrier, we do the hard work that matters.The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services.

Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization.We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us.

Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day.

Summary

The Senior Lead Asset Manager provides strategic and operational oversight of Greenbrier’s owned and managed railcar assets. The role leads the Asset Management team, oversees shop performance, manages customer escalations, and supports fleet reliability, service levels, and customer requirements.

The position leads and develops Asset Managers and Senior Asset Managers and provides strategic planning and execution oversight across the fleet. The role evaluates estimates and invoices for accuracy, cost control, and alignment with customer requirements; coordinates with internal Leasing and Fleet Management groups; and serves as a liaison among leadership, customers, vendors, and repair shops. The position applies technical expertise and operational judgment to support decisions, reinforces compliance with established Asset Management procedures, and directs continuous improvement of standard operating procedures, workflows, and operating standards.

The role is responsible for team effectiveness, timely resolution of escalations, maintenance budget adherence, shop performance, repair-cycle efficiency, accurate operational reporting, and consistent application of Asset Management standards. Will have direct reports and is responsible for their performance management.

The Senior Lead Asset Manager works closely with the Asset Management Program Planner and provides backup support for program setup, Scope of Work and bid coordination, and program kickoff activities during absences or periods of high program volume.

Duties and Responsibilities

To perform this job successfully an individual must be able to perform the following essential duties satisfactorily. Other duties may be assigned to address business needs and changing business practices.

Team Leadership, People Development, Workload Management

• Provide leadership and mentorship to Asset Managers and Senior Asset Managers, fostering skill development, strategic thinking, and cross-functional collaboration.
• Lead the onboarding, training, and performance development of new team members, ensuring fluency in SOPs, systems, and Greenbrier best practices.
• Responsible for their team's performance management.
• Drive continuous improvement by contributing to the development, refinement, and rollout of SOPs, workflows, and operational standards.
• Act as a subject matter expert on technical and procedural issues across the organization.

Customer Escalations & Operational Management

• Function as the principal liaison for high-level asset condition updates, escalations, and resolution planning with customers, repair shops, and internal departments.
• Serve as the senior ASM point of escalation for repair execution, shop performance, vendor coordination, and customer-impacting operational issues, making decisions within established authority levels and escalating commercial, financial, or…