Retail Floor Supervisor - Lee Wrangler Outlet

FT Retail Floor Supervisor – Lee Wrangler Outlet

Join to apply for the FT Retail Floor Supervisor – Lee Wrangler Outlet role at Kontoor Brands, Inc.

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands:
Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose‑led organization focused on leveraging its global platform, strategic sourcing model and best‑in‑class supply chain to drive brand growth and deliver long‑term value for its stakeholders.

The Supervisor supports the store with daily business execution, customer engagement, store operations, talent supervision, and merchandising standards. They work under guidance from the Store Manager to maximize sales, foster a positive work environment, and ensure both internal and external customer satisfaction. This key‑carrying position may assume responsibility for the store in the manager’s absence and includes opening/closing duties as required.

• Maximize store sales and achieve sales goals.
• Monitor sales progress versus targets.
• Lead a productive environment by driving customer engagement and coaching associates.
• Execute labor and payroll management under Store Manager direction.

• Model brand‑specific service standards and promptly address customer concerns.
• Ensure every customer interaction creates an authentic brand experience.
• Lead a customer‑centric culture through direct feedback and supervision.

• Provide coaching in customer engagement and sales results.
• Ensure timely feedback and redirection to enable associate success.
• Monitor compliance with company and store policies; report concerns to Store Manager.
• Delegate tasks to maintain operational excellence.
• Respond quickly to injuries and coordinate with HR.

• Maintain visual merchandising standards for the store.

• Communicate associate concerns directly to Store Manager.
• Support the Open‑Door Policy.

• Model respectful behavior and uphold Kontoor Brands values.
• Encourage participation, creativity, and learning.
• Promote sustainability and recognize environmental impact.
• Embed company purpose, mission, and values into the team.
• Ensure each associate understands their impact on strategic priorities.
• Create a highly engaged, performance‑driven culture.

• Minimum of two years of retail sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication and time‑management skills.
• Proven ability to multi‑task.
• Positive attitude and focus on customer satisfaction in a fast‑paced environment.
• Results‑oriented problem solver with an analytical mindset.
• Proficient computer skills preferred.
• Open availability for flexible schedule including weekends, evenings, and holidays.

• Operate office equipment and technology (cash register, computers, phones, scanners).
• Stand during scheduled shifts up to 8 hours.
• Walk and assist customers, retrieve merchandise, and maintain store appearance.
• Lift and carry up to 25 lbs regularly, up to 50 lbs occasionally.
• Push/pull full racks for restocking.
• Reach, stretch, bend, stoop, and crouch for shelf duties.
• Occasional manual labor for display assembly and layout changes.
• Maintain visual accuracy and attention to detail.
• Use fine manipulation to organize clothing.

• Compensation Range: $15.00–$18.00 / hour (states other than New York and Colorado); $17–$20 / hour in New York and Colorado.
• 401(k) with company matching
• Health insurance
• Flexible spending account
• Dental insurance
• Vision insurance
• Family planning
• Mental health benefits
• Employee assistance program
• Life and AD&D insurance
• Employee discounts
• Flexible schedule
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement

Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability

At Kontoor, we offer a comprehensive benefit package that fits your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility for you and your family now and in the future.

We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees, Flexible Fridays, and Tuition Reimbursement. We pride ourselves on a workplace culture centered on equitable opportunities and belonging for all team members.

Mid‑Senior level

Full‑time

Sales and Business Development – Retail Apparel and Fashion