Guest Experience Host Retail SEA

Guest Experience Host Retail SEA LIFE

Merlin Entertainments

USD $14.00/Hr.

Do you have the magic touch to turn ordinary moments into extraordinary memories? Do you love bringing smiles, laughter, and fun to everyone around you? If so, it’s time to wave your wand and join Team Merlin at Merlin Entertainments — where every day is an adventure filled with imagination and joy! We’re on the lookout for energetic, fun‑loving, and enthusiastic individuals to join our Guest Experience Retail Team as Part‑Time Hosts.

• Adopt an enthusiastic, assertive, and passionate approach to Guest Service, and demonstrate the Merlin Values at every opportunity.
• Seek out guest contact and display enthusiasm and boundless amounts of fun energy.
• Manage extended lines in a safe way while still delivering an excellent guest experience.
• Ensure that all public areas have well‑stocked displays and point of sale ready for the attraction opening and that the areas are maintained and kept clean and tidy throughout the day.
• Follow opening and closing procedures as detailed in the department’s operating plan.
• Ensure compliance of Health, Safety & Security within the workplace, including COVID‑19 policies, practices, and regulations.

• 6 months or more experience in attractions, entertainment, or customer service‐based positions preferred.
• Fun, dynamic, and friendly personality.
• Excellent communication, listening, and motivational skills.
• Able to work in areas with loud noises and confined spaces.
• Self‑motivated, able to work independently or as part of a team.
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

• Flexible hours.
• 30% discount in the retail store.
• Merlin Magic Pass giving free admission to Merlin attractions worldwide.
• Competitive 401(k).
• Discounts through the Merlin Marketplace Website – on almost anything you buy online.
• FUN working environment and much more!

Merlin Entertainments is a global leader in location‑based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. With 67 million visitors every year, we put all our energy into creating magical memories. Everyone Matters at Merlin, and we support guests with very reasonable accommodations for those with health or disability needs.

Entry Level

Part‑time

Design, Art/Creative, and Information Technology

Entertainment Providers