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Medical Call Center Representative
Job in
Grass Valley, Nevada County, California, 95949, USA
Listed on 2026-01-12
Listing for:
Chapa-De Indian Health
Full Time
position Listed on 2026-01-12
Job specializations:
-
Healthcare
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Our team is growing again and we are seeking a new Medical Call Center Representative. You’ll be the friendly voice our patients turn to when they need assistance. From scheduling appointments to answering questions, you’ll be the one who guides them through their healthcare journey with compassion and empathy.
Hourly Rate: $21.00 - $24.45 starting, DOE.
Benefit Highlights:
- Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents.
- 17 days PTO per year, 11 Paid Holidays, 8+ Sick Days (1 hour for every 30 hours worked)
- Retirement Plan with 6% match
Your Responsibilities:
- Field inbound calls from patients with professionalism and compassion
- Schedule appointments and coordinate with healthcare providers
- Provide accurate information on services, procedures, and general health inquiries
- Escalate urgent matters to appropriate medical staff promptly and efficient
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