Receptionist, Administrative​/Clerical

Front of House / Receptionist

Location:

Gravesend, Kent
Salary:
Circa £25,500 per annum

Diamond Search Recruitment is advertising this vacancy on behalf of our client.

Our client is a long-established and highly respected legal firm with offices across Kent. They are committed to providing a professional, approachable and client-focused service, while offering a supportive and collaborative working environment for their staff.

We are seeking an experienced and professional Front of House / Receptionist to join the busy Gravesend office.

As the first point of contact for clients and visitors, you will play a key role in creating a welcoming and professional environment while ensuring the smooth day-to-day running of reception.

This is a varied role requiring excellent communication skills, strong organisational ability and a proactive approach. You will provide exceptional customer service, support fee earners and colleagues with a range of administrative duties, and help maintain the efficient running of the office.

Key Responsibilities

Reception & Client Care

* Provide a professional, friendly and welcoming reception service to clients and visitors.

* Answer, screen and direct incoming telephone calls promptly and professionally.

* Meet and greet clients and notify fee earners of their arrival.

* Manage meeting room bookings and ensure rooms are prepared for client meetings.

* Maintain reception, client waiting areas and meeting rooms to a high professional standard.

* Offer refreshments to clients and visitors where appropriate.

Administrative Support

* Open, sort, scan and distribute incoming post to the relevant fee earners.

* Prepare outgoing post.

* Assist with photocopying, scanning, printing and document preparation.

* Provide general administrative support to fee earners and support staff.

* Assist with booking couriers and arranging deliveries where required.

* Order and maintain office supplies.

* Support other office locations where required.

About You

The successful candidate will be professional, approachable and confident working in a busy legal environment.

You will have:

* Previous experience as a Receptionist within a law firm – essential.

* Excellent communication and interpersonal skills.

* A professional, friendly and approachable manner.

* Strong organisational skills and the ability to prioritise a busy workload.

* An excellent telephone manner and strong customer service skills.

* Excellent attention to detail and accuracy.

* Confidence using Microsoft Office and general office systems.

* The ability to work independently and as part of a team.

* A proactive, flexible and positive approach to work.

* A commitment to delivering an excellent client experience and maintaining high professional standards.

* Previous experience handling confidential information with discretion.

This is an excellent opportunity for an experienced legal receptionist or front-of-house professional to join a well-established and highly regarded legal environment.

Diamond Search Recruitment is acting as an employment agency in relation to this vacancy