Hire Administrator​/Receptionist

Position: Hire Administrator/ Receptionist
Brook Street Recruitment is delighted to be partnering with a leading client in Newtownabbey to recruit an experienced Hire Administrator/ Receptionist to join their growing team based in Mallusk. This is an excellent opportunity for a highly organised and customer-focused individual who enjoys working in a fast-paced environment. As the first point of contact for customers, you will play a key role in ensuring the smooth coordination of daily vehicle and trailer hire operations while supporting the continued growth of the business.

If you thrive in a busy office environment, enjoy multitasking, and take pride in delivering exceptional customer service, we'd love to hear from you.

Key Responsibilities Coordinate and manage the daily vehicle and trailer hire process Handle multiple customer enquiries, bookings, deadlines, and operational requirements efficiently Prepare accurate hire agreements and supporting documentation Maintain up-to-date and accurate hire records and databases Follow up on outstanding paperwork, charges, and customer actions Welcome customers to the branch and provide assistance upon arrival and departure Manage the company switchboard and direct calls professionally Liaise with insurance brokers and maintain organised documentation Work closely with the Hire and Operations teams to ensure a seamless customer experience Scan, file, and maintain records in line with company procedures Provide general administrative support as required

Essential Criteria Minimum of 5 years' experience in an administrative role At least 5 GCSEs (or equivalent qualifications) Excellent organisational and administrative skills Proven ability to manage a varied workload and prioritise effectively Strong time management skills with the ability to meet deadlines High level of accuracy and attention to detail Proactive approach with the ability to see tasks through to completion Excellent communication and interpersonal skills Professional and confident telephone manner Proficient in Microsoft Word and Excel Ability to work independently and as part of a team Capable of working efficiently under pressure while maintaining accuracy Strong written and verbal English skills Benefits Competitive salary of £30,000 - £33,000 per annum 30 days annual leave Bupa Private Healthcare Life Insurance (4 x annual salary) Company Pension Scheme Monday to Friday working pattern - No weekend work Opportunity to join a growing and supportive team

To apply , please submit your CV today via the apply link or contact Brook Street Recruitment for further information. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.