Automotive Service Advisor

Automotive Service Advisor – No Weekend Shifts!

Are you a customer‑focused professional looking to accelerate your career in Kent? Join a bustling, highly successful dealership team in Ebbsfleet
, where your passion for people and automotive excellence will help drive continued growth—all while enjoying your weekends completely free!

We are a highly successful family‑run automotive group with over 20 locations across Kent, Sussex and Essex and a team of 500 employees, representing a diverse portfolio of internationally recognised passenger and commercial vehicle brands.

• Salary: £30,000 per annum + a rewarding performance bonus scheme.
• Hours: 42.5 hours per week (Monday to Friday, 08:00-17:30 with one‑hour unpaid lunch).
  No weekend shift pattern!
• Perks: Competitive holiday allowance, company pension scheme, ongoing manufacturer‑backed development, and clear pathways for internal promotion.
• Vehicle Scheme: Employee car purchase scheme allowing you to buy new and used vehicles at highly competitive prices.

• Customer Excellence: Welcoming service customers and their vehicles in a friendly, professional manner, establishing immediate rapport, and accurately confirming their requirements.
• Relationship Management: Taking full responsibility for the customer journey and relationship while their vehicle is in the workshop, ensuring they receive regular, transparent updates.
• Service Advising & Sales: Utilizing your natural communication and sales skills to confidently recommend other products, extended warranties, and service plans that genuinely benefit the customer.
• Department Standards: Maintaining an organised, self‑motivated and thorough approach to ensure influential and kind service standards are delivered every day.

A passion for delivering great customer service and a buzz for building lasting relationships. You must be methodical, highly organised, and have a customer‑first mindset. Previous motor trade or service advising experience is highly preferred.

This role is based in Ebbsfleet (Dartford) and is convenient to commuters from Gravesend, Greenhithe, Swanley and Rochester.