Credit Control Lead – Cash Flow & Risk; Hybrid

Credit Control Coordinator

Location:

Gravesend, Kent Salary: £45,000 - £55,000 Hybrid Working - Minimum 3 Days Per Week On-Site Full Time Permanent

An exciting opportunity has arisen for an experienced Credit Control Coordinator to join a fast‑paced, international business operating within a highly commercial and dynamic environment. This role is ideal for a strong credit control professional with experience managing high-volume B2B accounts, customer credit risk and cash collection performance across complex customer portfolios. The successful candidate will play a key role in leading the credit control function, driving cash performance, maintaining robust controls and supporting wider business growth objectives.

• Managing end-to-end credit control and cash collection activities across a high-volume customer base
• Monitoring aged debt and resolving escalated payment issues and disputes
• Conducting credit assessments and reviewing customer credit limits and payment terms
• Managing customer credit risk and ensuring compliance with internal controls and audit requirements
• Leading, coaching and developing the credit control team, setting KPIs and performance standards
• Producing and analysing reporting on aged debt, DSO, cash performance and risk exposure
• Supporting month‑end accounts receivable activities and providing reporting insights to senior stakeholders

• Proven experience within a Credit Control Coordinator, Senior Credit Controller or Accounts Receivable leadership role
• Strong background managing high-volume B2B credit control within a corporate environment
• Experience handling trade credit insurance, including insurer liaison, credit limits and claims management
• Strong understanding of credit risk management and aged debt control
• Advanced Excel skills, including pivot tables, lookups and reporting analysis
• Experience leading or mentoring a credit control team

• Annual bonus
• 25 days holiday plus bank holidays
• Pension scheme with company contribution up to 7%
• Life assurance
• Free onsite parking
• Subsidised canteen
• Medicash EAP and perks
• Enhanced family leave
• Company events