Lettings Administrator

Salary:£26,793to £28,532per annum(inclusive of allowances)

Location:Civic Centre, Gravesend

Contract:Permanent

Working Pattern:Full time

Hours:37hours per week

Closing Date:9 August 2026

Proposed interview date 13 August
2026.

Due to the nature of this role, this post issubject to an Enhanced check with the Disclosure and Barring Service (DBS).

Ready to make a difference for households experiencing homelessness? GBC Lettings, the Council's social letting agency, is recruiting an experienced administrator to assist the team.

You will be providing an effective, customer friendlyservice to landlords, tenants, and clients experiencing homelessness.

The role will be a varied role, including preparing tenancy paperwork, solving maintenance problems, processing invoices and administering loans and grantsunder the Rent Deposit Scheme.

The ideal candidate will have:

• Great communication skills with a range of audiences.
• The ability to work independently within defined procedures.
• Organised with good attention to detail in a administrative role.
• Knowledge of welfare benefits and homelessness legislation.
• Experience working with vulnerable households including young people.
• Experience working in a busy environment and dealing with difficult customers.

We are committed to delivering to the community and working with us means you are part of delivering the level of growth and improvement our community needs and deserves. A range of services have been provided to over 106,000 people and 4,000 businesses.

The Borough of Gravesham, situated in the north west corner of Kent, covers 25,000 acres of the most varied countryside in south east England. Bordered by the River Thames to the north, it is at the heart of Thames Gateway and has a significant role to play in the regeneration of a major government growth area. Read more information about working for us .

• Membership to Local Government Pension Scheme
• Career development, training opportunities and access to e-learning
• Access to eye care vouchers and VDU Glasses
• External Occupational Health service
• Cycle to Work Scheme
• Access to EAP Services 24/7
• Free parking
• Octopus Electric Vehicles Salary Sacrifice Scheme

Applicants must be able to demonstrate all essential requirements as listed in the job description.

We reserve the right to close this vacancy at any time prior to the closing date.

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.

All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.