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Service Desk Supervisor: Lead SLA Excellence

Job in Gravesend, Kent County, DA12, England, UK
Listing for: Insight Select
Full Time position
Listed on 2026-02-28
Job specializations:
  • Management
    Event Manager / Planner
  • Customer Service/HelpDesk
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 35000 - 38500 GBP Yearly GBP 35000.00 38500.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Supervisor: Lead, Schedule & SLA Excellence
A growing commercial services firm in Gravesend is seeking a Customer Service Centre Supervisor to lead a team in a fast-paced environment. This pivotal role involves overseeing scheduling, ensuring client satisfaction, and maintaining service standards. Ideal candidates will have a strong background in helpdesk and previous supervisory experience. The role offers a salary between £35,000 and £38,500 along with opportunities for progression within a supportive leadership team.
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