Individual Giving Officer (12 Month Fixed Term Contract

Individual Giving Officer (12 Month Fixed Term Contract)

Location:

ellenor Hospice, Gravesend DA11 7HQ
combined with hybrid working

Hours:

37.5 Hours per week, Monday to Friday 9.00 am to 5.00pm

Employment Type:

Fixed Term Contract (12 months)

This is an exciting opportunity to join Team ellenor for a 12 month fixed term contract as an Individual Giving Officer.

You’ll build strong relationships within the community we serve, be a collaborative team player, and contribute to growing and developing ellenor’s diverse Individual Giving programme.

Working closely with the Senior Individual Giving Officer and as part of the wider income generation team you’ll support on several key fundraising activities working towards agreed income targets and leading on a variety of cash appeals and direct marketing campaigns.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

• Collaborate with the Senior Individual Giving Officer and Individual Giving Manager to support with the planning and delivery of a wide range of direct marketing campaigns.
• Work with the Senior Individual Giving Officer and Individual Giving Manager to develop and implement a stewardship programme including regular communications, mailings and emails to enhance lifetime value and continued financial support
• Draft personalised thank you and email communications for individual donors and campaigns.
• Play a vital role in enhancing In Memory giving to ellenor by fostering meaningful connections and managing regular communications with those supporters fundraising in memory via platforms such as Much Loved as well as bespoke in memory products.
• Build relationships with new and existing supporters and donors, ensuring excellent levels of supporter care and stewardship.
• Regularly coordinate with internal teams and external suppliers, building and maintaining excellent relationships.
• Deliver stewardship activities through mailings and digital engagement as well as individual communications with supporters.
• Support donor telephone campaigns such as ellenor's annual 'Thankathon'.
• Create engaging content, plan and deliver a monthly e-newsletter to supporters.
• Communicate with supporters via email and phone professionally and empathetically

This post is subject to DBS clearance.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

Interviews will be conducted on 9 September 2026

Proud member of the Disability Confident employer scheme

Company: ellenor

Salary: £26,772 - £27,589

Hours:

Full-time

Location:

Gravesend, DA11 7HQ

Working pattern:
On-site

Job type:
Contract

Posting date: 20 Aug 2026

Closing date: 31 Aug 2026

Individual Giving Officer

Salary: £26,772 – £27,589 (dependant on experience)

Location:

ellenor Hospice, Gravesend DA11 7HQ
combined with hybrid working

Hours:

37.5 Hours per week, Monday to Friday 9.00 am to 5.00pm

Employment Type:

Fixed Term Contract (12 months)

This is an exciting opportunity to join Team ellenor for a 12 month fixed term contract as an Individual Giving Officer.

You’ll build strong relationships within the community we serve, be a collaborative team player, and contribute to growing and developing ellenor’s diverse Individual Giving programme.

Working closely with the Senior Individual Giving Officer and as part of the wider income generation team you’ll support on several key fundraising activities…