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Bodyshop Advisor

Job in Purfleet-on-Thames, Grays, Essex County, RM17, England, UK
Listing for: Stephen James (Automotive) Ltd
Full Time position
Listed on 2026-01-20
Job specializations:
  • Automotive
    Automotive Technician, Automotive Mechanic
Salary/Wage Range or Industry Benchmark: 34500 GBP Yearly GBP 34500.00 YEAR
Job Description & How to Apply Below
Location: Purfleet-on-Thames

BODYSHOP ADVISOR

Hedin Automotive is looking for a Bodyshop Advisor to join our team. You’ll support customers and manage all SMART and accident‑repair work from Mercedes‑Benz & Smart of Dartford, making sure it’s sent to our Bodyshop Centre in Woolwich. This is a great opportunity to develop your career with one of the world’s most admired brands in the automotive industry.

YOUR ROLE.

As the Bodyshop Advisor you will provide a courteous and efficient estimating and reception service for the Bodyshop and SMART repair department, reporting into the Bodyshop Manager, and liaising closely with colleagues across the Centres. You will be responsible for selling Bodyshop time, products, and services, liaising with insurance companies and their engineers where appropriate.

The main duties of the role include:

Welcoming customers and providing exceptional service throughout their repair journey

Managing repair bookings, estimates, and insurance communications

Ensure all completed SMART repair jobs are invoiced correctly

Keep our workload control spreadsheets up to date to ensure efficient vehicle repairs

Oversee the return of vehicles to customers, explaining the work done and any charges

Regularly update customers on repair progress, additional work needed, and vehicle completion, ensuring our databases are always current

YOUR PROFILE.

Strong communication and organisational skills

Ability to multitask in a fast‑paced environment

Previous experience in a similar role preferable within the automotive industry/accident repair centre/ bodyshop environment.

Valid manual UK driving licence and must be eligible to work in the UK

ABOUT US.

Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent.

As part of Hedin Mobility Group—one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers.

SALARY AND HOURS.

Basic Salary £28,8571 with an OTE £34,500 per annum

Working hours are Monday – Friday, 8am – 6pm

BENEFITS.

Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Hedin Automotive by visiting our .

Click apply today and take the first step towards a rewarding career in the automotive industry
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