Retail Sales Advisor - Thurrock

Retail Sales Advisor – Thurrock

Join Oak Furniture land as a Retail Sales Advisor in Thurrock. Our Retail Sales Advisors are at the heart of our business, acting as our biggest brand ambassadors and the first point of contact for customers visiting our network of showrooms. They are inspired and empowered to support our customers in growing their homes by assisting them in choosing the perfect pieces of furniture and accessories from our broad range of products.

They achieve this with every customer by being commercially minded and adopting a consultative sales approach, using their expert knowledge of our comprehensive product range to deliver an exceptional experience on every occasion. This continued high performance is recognised by a generous industry‑leading uncapped commission scheme that ensures all colleagues are rewarded for all their efforts.

• Develops real relationships built on trust and respect by using a friendly but professional communication style.
• Highly skilled at questioning techniques and using active listening skills to understand customers’ needs.
• Has a persuasive but authentic communication style with the ability to influence.
• Intrinsically motivated to exceed expected results and performance targets, taking personal accountability for own contribution while supporting others.
• Continually keeps knowledge up to date by adopting a growth mindset and taking accountability for self‑development.
• Adopts an inclusive and supportive approach by taking a genuine interest in colleagues, customers, and the business.

• Uncapped commission of up to 4% on all sales offering great earning potential.
• Competitive salaries reviewed every year.
• Pension: 4% employee contribution matched by the company.
• Life assurance: free cover of a minimum of two times salary up to the age of 65.
• 28 days statutory holiday per year, pro‑rate if part‑time.
• Birthday: an additional day off to celebrate your birthday.
• 1 weekend off every 6.
• Employee discount on all Oak Furniture land products after successful completion of probation.
• Continued development to grow skills and support future internal career advancement.
• Employee Assistance Programme: access to telephone and face‑to‑face counselling services.
• My Rewards Programme: discounts on restaurants, supermarkets, entertainment and holidays.
• Free on‑site parking at all locations.

Oak Furniture land prides itself on quality and a commitment to making beautiful furniture that’s made for real life. We maintain strong relationships with suppliers and quality control teams, and have our own delivery crews and customer service centre. With nearly half a million orders every year, we deliver real wood furniture and fabulous sofas to homes across the country.

At Oak Furniture land we have put Diversity and Inclusion at the top of our people agenda. We believe that a more diverse and inclusive workplace, where people of different backgrounds are truly represented, ensures better outcomes for all colleagues and the business. We maintain an inclusive environment where individuals can be themselves and are driven by the same purpose and values.

We are committed to fairness in hiring and will provide any necessary adjustments during the selection process.

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Sales and Business Development
• Industry: Furniture and Home Furnishings Manufacturing