Retail Security Officer

Security Officer Lakeside Shopping Centre, Thurrock £14.20 per hour 40 hours per week | 4 on / 4 off | Day Shifts The Opportunity Our client is looking for professional and customer-focused Security Officers to join the security team at Lakeside Shopping Centre. This is a fantastic opportunity for an experienced security professional to work within a busy, high-profile shopping centre environment, helping to maintain a safe, secure and welcoming experience for visitors, retailers, contractors and colleagues.

You will be part of a professional security team, providing a visible presence throughout the centre and responding confidently to incidents, emergencies and customer enquiries. What You'll Be Doing Maintain a visible and professional security presence throughout the centre. Patrol public areas, back-of-house areas and designated security zones. Respond promptly and professionally to incidents, emergencies and alarms. Monitor CCTV and security systems where required.

Provide assistance and support to customers, retailers and contractors. Deal with security-related enquiries and incidents in a calm and professional manner. Complete accurate incident reports, logs and handovers. Carry out routine security and safety checks. Support emergency procedures, evacuations and first aid incidents. Work closely with the Security Team Leader, Security Manager and wider centre operations team. Maintain high standards of customer service, professionalism and presentation at all times.

What We're Looking For We're looking for individuals who are professional, approachable and confident, with a strong focus on both security and customer service. You'll need: A valid SIA Frontline Security Licence. Previous security experience is preferred. Excellent communication and customer service skills. The ability to remain calm and professional under pressure. Good observation and attention to detail. The ability to deal confidently with members of the public and challenging situations.

A professional approach to security and safety procedures. The ability to work effectively as part of a team. First Aid at Work and ACT/Counter Terrorism training would be desirable. Why Join? This is a great opportunity to join an established security operation at one of the UK's major shopping destinations. You'll be working as part of a professional team in a varied and customer-facing environment, with opportunities to develop your security experience and progress within the industry.

If you're a professional security officer who takes pride in delivering excellent security and customer service, we'd love to hear from you.