Dispatcher, Customer Service​/HelpDesk

We’re Hiring for a Dispatcher in Grayslake!

• $19.0 / hour to $23.50 / hour
• Attractive benefits package, including 401(k) with company contribution, medical, dental, and vision.
• Paid time off & vacation.

• Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
• Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
• Manages emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
• Manages daily service by reviewing route performance and proactively responding to situations that impact customer service.

• High school diploma or equivalent
• Technical degree preferred
• 3-5 years’ experience
• Excellent verbal and interpersonal skills.
• Problem solving and analytical abilities.
• Excellent customer service skills.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Drug‑free workplace. If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants:
Please  for CA Employee Privacy Policy.