Enrollment Services Assistant

Enrollment Services Assistant

College of Lake County

Part Time

• Position Title: Enrollment Services Assistant
• Department: Outreach & Enrollment Department
• Position Type: Staff
• Job Family: Classified
• Posting Date: 11/18/2025
• Expected
  
  Start Date:
  
  01/05/2026
• Compensation Grade: B21
• Location: Lakeshore Campus
• Total Hours Per Week: 24

The Enrollment Services Assistant, under the supervision of the Enrollment Services Specialist conducts intake, testing, registration and placement of students in appropriate Adult Education and ESL classes. In addition, the Enrollment Services Assistant enters information into the adult education data systems, provides reports as requested, and other duties as assigned.

Note: This is a grant funded position; continued employment in this position is based on external funding sources.

• Enters student test scores in DAISI and People Soft database and verifies student testing information in TOPSpro.
• Enters application, enrollment, and test results data into the DAISI and People Soft database.
• Prepares and compiles testing information for post‑testing events on campus and at the community sites.
• Calls students to help them enroll and support program overall enrollment.
• Organizes and maintains all testing materials and registration files.
• Schedules students for test sessions in STARS as needed.
• Provides instructors with requested reports (e.g., test reports).
• Directs students to the appropriate departments for assistance.

• Provides daily intake and testing services by responding to student inquiries on the phone, in person, and via email.
• Assists students in completing applications and other enrollment or testing forms.
• Proctors the pre and post‑tests adhering to the policies and procedures of the state ICCB and Basic Skills test instrument (e.g., CASAS).
• Assists students in registering for classes during priority and regular registration.
• Communicates and facilitates the understanding of the college's testing and registration process for Adult Education and ESL/ELA classes.
• Assists with recruitment efforts during registration.
• Assists instructors with student questions.

• Travel to community sites.
• Performs other duties as assigned.

• High School diploma or equivalent and a minimum of two (2) years of work‑related experience.
• Experience with diverse populations.
• Proficient in computer software programs for data entry and reports.
• Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.
• Problem solving skills.

• Associate's Degree or higher.
• Experience working with limited English proficient adults.
• Good organizational, communication and customer service skills.
• Flexibility.
• Adaptability.
• Bilingual in Spanish and English.

• Monday through Thursday, 9am to 3pm. Occasional Fridays or Saturdays, 9am to 2pm are required.
• Flexibility to adjust work schedule during peak time testing and registration season.
• This is a grant funded position; continued employment in this position is based on external funding sources.

$16.38/hour

College of Lake County is an Equal Opportunity Employer with a policy of non‑discrimination. Qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).

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