Case Coordinator - Southern Berkshire District Court

Title: Case Coordinator – Southern Berkshire District Court

Pay Grade: Grade 12-13

Starting Pay: $57,918.12

Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all.

The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system.

Organizational Profile: https://(Use the "Apply for this Job" box below).-court

Notes:

• Effective January 25, 2026, the Trial Court will transition to a new Classification and Compensation Plan which will result in new job descriptions and pay bands. The finalist for this position will be provided with further details regarding this transition prior to an offer being extended.
• This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.

This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub‑unit or functional area of an Office of a Clerk‑Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality.

The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher‑level position title within this series consistent with the specifications for the higher‑level position title. The position title reverts to the entry level when there is vacancy.

This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies.

This is the entry level position title within this series. Employees at this level are expected to coordinate a sub‑unit or functional area within an office and the processing of cases within that sub‑unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases.

This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub‑unit or functional area and to be able to perform mid‑level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back‑up to a higher‑level series.

• Coordinates the case processing functions within a sub‑unit or functional area of an office.
• Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub‑unit or functional area, and determines further actions to be taken.
• Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub‑unit or functional area.
• Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines.
• Performs assigned duties and assists less experienced users on Mass Courts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting.
• Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions.
• Provides customer service…