Trained Medical Assistant

On-the-Job Trained Medical Assistant

Community Health Programs, Inc. is seeking an On-the-Job Trained Medical Assistant Trainee.

The OJT Medical Assistant Trainee role is designed for Certified Nursing Assistants who complete an internal, structured On-the-Job Training (OJT) Medical Assistant Program as part of their development to become a Certified Medical Assistant. Under the supervision of licensed nursing staff and providers, the OJT Medical Assistant Trainee provides direct patient care and clinical support in accordance with organizational policy and competency validation, and commits to becoming fully certified within 1 year & 3 months from hire.

• Prepare exam rooms for patient visits, ensuring cleanliness, supplies, and equipment readiness.
• Perform patient intake including vital signs, pain assessment, medication and allergy review, and document visit information accurately in EMR.
• Conduct screenings such as SDOH, PHQ-2 & PHQ-9, tobacco use, fall risk assessment, AUDIT, and GAD-7.
• May perform clinical skills & procedures once competency is assessed.
• Assist providers with examinations and in-office procedures, chaperone sensitive exams per protocol.
• Change/update service profiles to accommodate provider scheduling needs; answer, screen, and route outside calls as necessary; supply information to callers and record messages.
• Assist with referrals, medication refills, and authorizations under nursing/provider guidance.
• Answer patient calls/messages to ensure timely response; pre-register patients at appointment scheduling and ensure proper triage per protocol.
• Cross-train to provide backup patient services and reception duties.
• Engage in population health activities (e.g., outreach calls, quality measures support, reminder calls).
• Maintain competency validation records and participate in ongoing training.
• Identify abnormal findings and promptly elevate to nursing/provider.

• Ability to interact with others with tact and diplomacy, treating all with respect and consideration.
• Respond appropriately to patient needs, manage difficult or emotional situations to instill trust and respect.
• Manage multiple priorities, work well under pressure, and complete tasks correctly and on time with limited supervision.
• Ability to delegate effectively and step in when needed.
• Effectively present information in one-on-one or small group situations.
• Calculate figures, solve practical problems, and interpret instructions in various formats.
• Punctual and reliable; maintain schedule commitments.
• Bilingual is a plus.

• High school or equivalent and an active Certified Nursing Assistant (CNA) certification in good standing.
• Successful completion of the organization’s CNA-to-MA (OJT) and obtaining Certified Medical Assistant certificate (CCMA) within 3 months from being able to sit for the exam.

Apply now!