Bakery​/Deli Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Essential Job Functions:

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products in the correct portion sizes to prevent shrink.
• Recommend deli or bakery items to ensure customer satisfaction.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
• Package, label, and inventory ingredients and merchandise.
• Check product quality, review "sell by" dates, and take appropriate action.
• Properly use kitchen equipment including stoves, scales, fryers, steamers, etc.
• Label, stock, and inventory department merchandise accurately.
• Report discrepancies in product ordering/shipping to the manager.
• Understand store layout and assist customers in locating products.
• Stay updated on current, upcoming, seasonal, and promotional ads.
• Maintain knowledge of products and respond to customer questions and suggestions.
• Monitor inventory and stocking conditions, noting discrepancies.
• Ensure proper temperatures in cases and coolers, maintaining logs.
• Create a welcoming environment for customers and promote trust among staff.
• Adhere to all food safety regulations and guidelines.
• Follow safety procedures, identify unsafe conditions, and notify management.
• Inspect equipment and report repairs needed.
• Report customer or employee accidents.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Minimum Position Qualifications:

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handlers permit upon employment

Desired Previous Job Experience:

• Customer service skills
• Bakery or deli experience (helpful)
• Retail experience

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. We proudly serve customers in over 60 stores across Kansas. As part of Kroger, we value diverse teams passionate about food and people, with a common goal to "Feed the Human Spirit." We innovate and create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

We believe people matter. We strive to provide the ingredients for your success at work and in life. We support your growth with value, care, and opportunities. Whether seeking part-time work or a new career, apply today and join our Dillons family!

The Kroger family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, prescriptions
• Flexible scheduling with paid time off, holidays, and sick leave
• Emotional and financial support: counseling, financial tools, coaching
• Associate discounts on various products
• Tuition reimbursement up to $21,000
• Career growth through training and diverse pathways

For more info, visit our Benefits Page!

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industry: Dairy Product Manufacturing